FOLLOW-UP OPERATIONS FOR SERVICE BUSINESSES
Every inquiry.
Followed through.
Capture requests, keep the next action clear and stop chasing the moment a customer replies.
YOUR PRIVATE TEST ACCOUNT
Sign in to your workspace.
Your inquiries, settings and team workspace are saved between sessions.
Use your confirmed Followary test account. Public account signup is intentionally closed during private testing.
Create your business workspace
Use any business category. These are suggestions, not restrictions.
QUICK START
Finish your workspace setup.
Checking what is already ready…
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New leads, customer replies, drafts waiting for approval and delivery problems appear here.
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Automation & sending
One view of readiness, email safety and controlled delivery.
Controlled sending
Approval mode never sends a draft until an owner or administrator approves that exact message. Automatic mode remains unavailable during the pilot.
Saved inquiries
Select an inquiry
Add an inquiry
Manual capture remains available. Public intake is connected for enabled workspaces, and real reply receiving is live.
Team members
People who can access this business workspace.
Followary will add an existing confirmed account immediately, or email a secure invitation to a new teammate. Invitations expire after 7 days.
Business settings
First-reply automation means draft preparation only; no email is sent automatically. Email lead intake uses the verified Followary receiving domain and does not require Gmail or Outlook access. Available placeholders: {{first_name}}, {{subject}}, {{business_name}}. Only owners and administrators can change settings.
Follow-up workflow
Set when draft follow-ups should be prepared and what they should say. Automatic email sending is still off. These settings affect newly queued follow-ups; already queued jobs keep their saved schedule.
Available placeholders: {{first_name}}, {{subject}}, {{business_name}}. In private test, the background worker prepares drafts only; nothing is sent automatically.